Toggle menu

Council Tax support

Council Tax support can help towards the cost of your Council Tax charge if you are on a low income or receive other benefits. You can claim if you are working and your earnings are low.

The amount of Council Tax support you may receive depends on:

  • the amount of money you have coming in
  • other benefits you receive
  • any savings you have
  • who lives with you

You can apply for Council Tax support online

When completing the form, it is best to have certain details to hand such as:

  • identity and national insurance numbers
  • income and earnings
  • savings and capital
  • household details

We may also ask to see proof of this information to support your application.

Apply for Council Tax support online

How Council Tax support is calculated

Council Tax support is calculated on a means-tested assessment. The level you are awarded depends on the amount of your Council Tax liability, your household income, savings, and your household needs. Those with the greatest need will receive the most assistance.

Income groups:

  • Income Support
  • Income Related Employment and Support Allowance
  • Income Based Jobseeker's Allowance
  • Universal Credit where the applicant receives the maximum award (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance, or War Pension)
  • New Style Job Seeker's Allowance or New Style Jobseeker's Allowance and Universal Credit (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance, or War Pension)
  • New Style Employment and Support Allowance or New Style Employment and Support Allowance and Universal Credit (and the applicant has no other income apart from disregarded income such as Personal Independence Payments, Disability Living Allowance, Child Benefit, Child Maintenance, or War Pension)

Prior to 1 April 2022, if you were of working age and not in one of the income groups detailed, there was a minimum charge of £3.50 per week applied to your Council Tax Support calculation.

From 1 April 2022, there will be no minimum charge applied to the Council Tax Support calculation for anyone of working age. There is no minimum charge for those of pension age.

Change in circumstance

You must report changes in your circumstances that may affect your Council Tax support award to us. You must do so straight away.

Council Tax support overpayment

An overpayment is when more benefit is awarded than someone is entitled to (this can happen when somebody does not tell us about a change in their circumstances). This includes any Council Tax support which is paid directly to your Council Tax account.

Most overpayments are recoverable, which means you will have to pay the money back.

Useful documents

Council Tax Support Scheme (PDF) [1MB]

Equality Impact Assesment (PDF) [345KB]

Exceptional Hardship Policy (PDF) [148KB]

 

Share this page

Share on Facebook Share on Twitter Share by email