© South Ribble Borough Council 2019

 

Communication

  • 51% of residents considered themselves to be well informed about the services and benefits the Council provides
  • Younger people aged 16 - 34 (55%) prefered the use of social media (Facebook and Twitter) to be kept informed about Council services
  • People aged 65 years and over preferred the use of letters (55%) to be kept informed about Council services

 

Residents preference to be kept informed about their local area
Letters  45%
Email 44%
Community magazine 44%
Facebook and Twitter 36%
Website 27%

 

Digital methods of accessing Council services
Residents rated the current website as a good way of accessing Council services 45%
Residents rated the Council's social media channels as a good way of accessing services 38%
Residents rated the Council's automated Phone Service as a good way of accessing Council services 33%