Has your wheelie bin or container been lost or stolen?
You can order a replacement by following our Self-Serve link below.
Replacement bins and containers are charged at £30 each (click the icon below for a full breakdown of charges).
If your bin’s wheels or lids need repairing, we can do that for FREE – you do not need to order a replacement. Please follow the Self-Serve link to report it.
New bins and containers are delivered within five working days of payment being received.
They will be dropped off within the boundary of your property, if access is available, or next to the most appropriate door. A delivery note will be posted through your letterbox.
You can cancel a request for a new bin or container within 14 days of making the payment by e-mail, letter or fax.
Our cancellation policy is also available below.