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Housing benefit and Council Tax support online account

Why not sign up today for paperless notifications! Did you know it costs us around 50p to send a letter through the post? You can make your life easier, save paper, and allow us to use our funding on more things that benefit the borough by signing up to paperless notifications. It's easy to sign up and only takes a few minutes.

You can view your housing benefit and Council Tax Support account details online using our housing benefit online service (e-citizen).

Using our housing benefits and Council Tax Support online service, you can:

  • check your current award for housing benefit and Council Tax Support
  • view next and previous payment details, including details of any housing benefit overpayments
  • receive notification of any changes to your award and view them online.

You will need to create an account for this service - please note this is a separate account to the South Ribble MyAccount that you may already have for other council service requests.  


Register for a housing benefit online account

To register for a housing benefit online account, you will need:

  • an email address
  • to create a password that must be at least 8 characters long
  • your housing benefit claim reference number

Housing Benefit online account

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