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Housing benefit payments

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How and when payment is made

Payment will usually be made straight into a bank or building society account on a Wednesday evening and should be in the account on the following Monday. Housing benefit is paid every 4 weeks, in arrears.


Payment schedule 

The table below shows the dates that housing benefit payments are due 

Date payment sentPeriod the benefit covers
16 April 202425 March 2024 to 22 April 2024
14 May 202422 April 2024 to 20 May 2024
11 June 202420 May 2024 to 17 June 2024
9 July 202417 June 2024 to 15 July 2024
6 August 202415 July 2024 to 12 August 2024
3 September 202412 August 2024 to 9 September 2024
1 October 20249 September 2024 to 7 October 2024
29 October 20247 October 2024 to 4 November 2024
26 November 20244 November 2024 to 2 December 2024
24 December 2024*2 December 2024 to 30 December 2024
21 January 2025

30 December 2024 to 27 January 2025

18 February 202527 January 2025 to 24 February 2025
18 March 2025

24 February 2025 to 24 March 2025


* Payment will be issued early due to the Christmas close down

Council Tax support

If you are entitled to Council Tax support, then your entitlement will be credited to your Council Tax bill for the relevant financial year.


Housing association tenant payments 

Housing benefit payments can be paid to you or direct to your landlord. 


Private tenant payments

In most cases, you will receive the payment and you will have to make arrangements to pay rent to the landlord yourself. 


Payments direct to landlord

In exceptional circumstances, we may decide to make payments to your landlord, but this will only happen if there are compelling reasons for us to do so such as:

  • if you have rent arrears, in most cases 8 weeks or more rent
  • if you are unlikely to pay your rent
  • if you are likely to have difficulty managing your finances.

If we decide to make payments to your landlord, this can be reviewed at a later date and the decision may change.


Payment schedules for landlords

If you are a landlord, you can view your payment schedules online by registering for a Landlord online (e-citizen) account.

Register or log into your online account


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